As SVP-BizDev, I lead Clearlink’s efforts in the identification, evaluation, and structuring of partnerships. In addition, I represent Clearlink’s vision within its parent company, SYKES, interacting with current and prospective partners to evaluate new projects and leverage Clearlink’s capabilities.
Partnering with the world’s leading brands to create intelligent customer experiences, my role involves coordinating with both Clearlink and SYKES. Through 2017 & 2018 I spearheaded Clearlink’s first international partnership – overseeing expansion of sales, marketing, technology, legal and operations into the UK. The project established the framework and processes for additional expansion.
Prior to focusing on Business Development, I led the successful integration of buyCalls into Clealrink, merging the entire workforce, partnerships and platforms. Managing multiple in-house and remote teams, I was able to provide leadership and facilitate a team atmosphere with both new and existing employees.